Delete your Makan Rescue account

This page applies to the Makan Rescue app and the Makan Rescue Merchant app, published by Paaci Pte Ltd.

Delete from inside the app (fastest)

1. Open the app and go to Profile (in both Makan Rescue and Makan Rescue Merchant).
2. Tap Delete account.
3. Confirm with Delete forever. Deletion is immediate and cannot be undone.

Or ask us by email

Email dpo@makanrescue.sg from the address on your account with the subject “Delete my account”. We verify the request and complete the deletion within 7 days.

What gets deleted, and what we keep

• Deleted immediately: your email address, phone number, name, login credentials, linked Apple or Google sign-ins, registered devices, saved home and work addresses, your verified mobile number, and your payout details. For merchants, your listings are taken down and your PayNow details are cleared. Because the verified number is fully released, you can sign up again later with the same number.
• Kept in anonymized form: order and payment records, with all personal identifiers removed. Singapore law requires businesses to retain transaction records (five years for tax purposes), but they can no longer be linked to you. The version and date of the terms you accepted are also kept as evidence of the agreement.
• One exception: if we still owe you a referral payout that has not been paid yet, we keep the payout destination you gave us until that payment is settled, because it is the only way left to pay you. It is cleared once settled.

Questions about your data? See our privacy policy or write to dpo@makanrescue.sg.